Confirm the dispatch origin
Orders on this site dispatch from China. Ask for the proposed shipping method and the expected processing time before payment. Do not assume that a supplier has inventory in your destination country.
Agree the responsibilities
Discuss receiving-organization details, destination eligibility, clearance documentation, duties and taxes before the order is accepted. A catalog listing does not guarantee import eligibility or successful clearance.
Keep an order record
Retain the agreed quotation, batch references, payment confirmation and shipment details. If an issue occurs, provide the order reference and relevant evidence so the team can review it.
This guide supports laboratory procurement and documentation review. It provides no medical or administration advice.
Discuss your requirements